Cannot Open Particular Outlook Items When Offline – Fixed

Summary: Microsoft Outlook is a widely-used email client, known for its robust features and integration with Microsoft Office. However, users sometimes experience errors that can disrupt their workflow. One common issue is the “Cannot Open Particular Outlook Items When Offline” error. It can be particularly frustrating for users who depend on accessing their emails and calendar entries offline. In this blog, we’ll explore the causes of this error and provide a comprehensive solution, the OST File Repair Tool to fix it in a hassle-free manner. Download Now   Purchase Now

Why You Cannot Open Specific Outlook Items Offline

Before proceeding to the solutions, it’s important to understand why this error occurs. When Outlook operates in offline mode, it relies on an offline storage table (OST) file to store a local copy of your mailbox items. It allows users to access their emails, calendar entries, and other Outlook items without an internet connection. However, several factors can cause Outlook to fail to open certain items when offline:

• Corrupted OST File: If the OST file is corrupted, Outlook may not be able to access some items stored in it.
• Synchronization Issues: If there were problems during the synchronization process between the OST file and the Exchange server, some items might not be available offline.
• Outdated Outlook Version: Using an outdated version of Outlook may lead to compatibility issues, causing this error.
• Folder Selection: Not all folders may be set to sync for offline use.
• Attachment Restrictions: Large attachments may not download automatically.
• Configuration Settings: Offline settings might restrict the range or type of items available.

Now, you can proceed to learn how to prevent Outlook offline files from corruption once you have a better understanding of the causes of the “Cannot Open Particular Outlook Items When Offline” error.

Additional Tips to Access the Outlook Item Offline

• Check Disk Space: Ensure there is enough disk space on your computer for Outlook to create and manage the OST file.
• Update Outlook: Make sure you have the latest updates for Outlook and your operating system.
• Check Network Connection: When going offline, ensure that the transition is smooth and that all necessary data has been synchronized beforehand.
• Sync Calendar and Contacts: Sync your Outlook calendar and contacts with your phone or another email client to ensure offline access.
• Utilize OneDrive for Attachments: Save email attachments to OneDrive for easier offline access.

If the issue persists after trying these steps, it might be helpful to go through the mentioned methods to save data that cannot open particular Outlook items when offline.

How to Open Particular Outlook Items When Offline

Here, we describe the methods to access your Outlook items even when you are not connected to the internet. First, go through the manual method with a deep understanding of MS Outlook. If you find the manual method complex, then we also recommend the all-in-one utility to resolve the issue “cannot open specific Outlook items offline”.

Method 01: ScanOST.exe Tool to Repair OST File

The ScanOST.exe tool is designed to help repair Offline Storage Table (OST) files in Microsoft Outlook. However, it’s important to note that Microsoft has discontinued this tool, and newer versions of Outlook no longer support it. Instead, you should use the built-in Inbox Repair Tool (ScanPST.exe) to fix issues with OST files. Here are the steps to repair an OST file using ScanPST.exe:

1. First, you should locate the ScanPST.exe in your system.
2. The location of ScanPST.exe varies depending on your version of Outlook and Windows. Common locations include:

For Outlook 2016, 2019, or Office 365:

• C:\Program Files (x86)\Microsoft Office\root\Office16

For Outlook 2013:

• C:\Program Files (x86)\Microsoft Office\Office15

For Outlook 2010:

• C:\Program Files (x86)\Microsoft Office\Office14

For Outlook 2007:

C:\Program Files (x86)\Microsoft Office\Office12

3. Navigate to the location of ScanPST.exe and double-click on it to run the program.
4. Now, click the “Browse” button to locate your OST file, and tap Open to select the OST file.
5. Then, click the “Start” button in ScanPST.exe to begin the scanning process.
6. If ScanPST.exe finds errors in the file, it will prompt you to start the repair process.
7. Subsequently, click the “Repair” button to start repairing the OST file.
8. This process may take some time, depending on the size of the file and the extent of the corruption.

Once the repair is complete, open Outlook and check if the issues with your OST file are resolved.

Method 02: Recreate the MS Outlook Profile

If you still can’t open particular Outlook items when offline, rebuilding your profile can often resolve this problem. Follow these steps to create a new Outlook profile:

1. First, ensure that Outlook is completely closed before proceeding.
2. Press Windows + R, type Control Panel, and press Enter to open Control Panel.
3. In the Control Panel, switch to the icon view and select Mail >> Show Profiles.
4. Now, add a new profile. To do so, click Add and enter a name for the new profile.
5. Thereafter, configure your email account again.
6. Open Outlook and select your new profile. It will start setting up your mailbox and synchronizing your emails offline.

Now, you should be able to resolve most profile-related issues and get over the “cannot open particular Outlook items when offline” problem.

Method 03: Update Outlook

Using an outdated version of Outlook can cause various issues, including the inability to open items offline. Ensure your Outlook is up to date:

1. Go to File > Office Account.
2. Hit Update Options and select Update Now.

If the built-in tool does not resolve the issue, there are several third-party tools available that can perform more advanced repairs on OST files.

Note: Accessing an Offline Storage Table (OST) file manually offline can present several disadvantages. Primarily, it is a complex process and requires specialized knowledge of the file’s structure. This complexity increases the risk of data corruption or loss if the OST file is mishandled. Additionally, without proper synchronization with the mail server, any changes made offline might not be reflected when reconnecting.

For these reasons, it’s generally recommended to use specialized software tools designed for OST file access and recovery.

Method 04: Automated Tool to Access OST File Offline

The OST File Repair Tool is a top-notch solution to fix the issue of “Cannot Open Particular Outlook Items When Offline”. The software provides multiple recovery modes to handle different levels of corruption in OST files. Moreover, the user can export recovered data to various formats, making it flexible for different use cases. Additionally, it has multiple recovery modes to handle various OST file corruption issues. Along with that, it supports all versions of Outlook and is compatible with Windows operating systems. Also, Outlook encryption is supported to ensure maximum and accurate data recovery. With the help of this utility, you can save the log report of the OST recovery process for future reference. Here are the steps to fix this problem efficiently and without any difficulty.

Steps to Acess Outlook Data File Offline

1. First of all, download and run the OST File Repair Tool on your screen.
2. Afterward, pick the OST file you want to access and select Recovery Mode.
3. Next, choose the scanning mode to scan the selected OST file >> OK.
4. Now, you can preview the select Outlook file data >> Next.
5. Here, pick the built-in feature of the tool, according to necessities.
6. Lastly, it will recover the selected Outlook data file.

Conclusion

The “Cannot Open Particular Outlook Items When Offline” error can be frustrating. However, it is usually fixed with some given methods. By repairing or rebuilding the OST file, ensuring proper synchronization, and updating Outlook, you can often resolve the issue. If all else fails, then pick the recommended software to accomplish the task of accessing the OST file offline. With this software, you can access your Outlook items offline without any issues, ensuring a smoother and more productive experience.