Fix Outlook not Showing Emails- A Step-by-step Guide

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Summary: Outlook is a widely used email client that helps users manage their emails efficiently. However, there are times when Outlook may not show emails in the inbox, which can be frustrating. This issue can occur due to various reasons, including incorrect settings, software glitches, or even corrupted data files. In this blog, we’ll walk you through several methods to fix the issue of “Outlook not showing emails”. Along with that, we will also make you introduce to the PST Repair Tool to repair the damaged Outlook PST files. Download Now   Purchase Now

Why “Outlook not showing emails” Error occur

The issue of “Outlook not showing emails” can occur due to a variety of reasons. Here are some common causes:

  • If the Offline Storage Table (OST) file is corrupted, Outlook might not display emails properly.
  • A weak or unstable internet connection can initiate the “new emails not showing up in Outlook”.
  • If a filter is applied, it might restrict the view to only certain emails, making others appear missing.
  • The damaged or oversized Personal Storage Table (PST) file can cause emails not to display.
  • If multiple accounts are configured in Outlook, then conflicts between them cause “all emails not showing in Outlook” emails to not display properly.
  • Using an outdated version of Outlook or having corrupt installation files can cause display issues with emails.

How to Fix Error “Outlook Not Showing Emails”

Here we will discuss various methods to resolve the error if your emails are not appearing in Outlook.

Method 01: Verify Your Connection to the Internet

A weak or unstable connection can prevent Outlook from syncing emails. Thus, you should try to open a web page or check other online services to confirm that your internet is working correctly. If your internet connection is stable, then move to the Outlook settings to resolve the error “Outlook app not showing all emails”.

Method 02: Confirm that Outlook is available online

Outlook has an option to work offline, which can prevent new emails from being displayed. Therefore, once you should check if Outlook is online:

  1. Firstly, launch Outlook on your computer screen.
  2. After that, look at the bottom right corner of the window.
  3. If it directs to”Working Offline,” click on the “Send/Receive” tab.
  4. Lastly, click “Work Offline” to reconnect Outlook to the internet.

Method 03: Update Folder View Settings

Sometimes, incorrect view settings can cause Outlook not to display emails. To reset or adjust these settings:

  1. Again, open Outlook and go to the “View” tab.
  2. Thereafter, click on “View Settings.”
  3. In the “Advanced View Settings” dialog box, click on “Reset Current View.”
  4. Finally, tap on the OK button to confirm the reset.

Method 04: Update or Reinstall Outlook

Outdated software can cause various issues, including email display problems. So, confirm that your Outlook application is up to date:

  1. In Outlook, go to “File” >> “Office Account” >> “Update Options.”
  2. Now, click on “Update Now” to check for and install any available updates.
  3. Go for the updation of your Outlook application to fix the “Outlook not showing emails” error.

If the updation of MS Outlook doesn’t resolve the issue, then consider reinstalling Outlook.

Method 05: Turn off the Auto Archive Options

The issue of Outlook not displaying emails in the inbox may also arise if you have chosen the Auto Archive option. To deactivate this feature, just go through the given steps:

  1. Open the Microsoft Outlook program.
  2. Now, go to the Inbox menu item and perform right-click on it.
  3. Subsquentlly, hit the Properties option and move further.
  4. In the next window, tap on the Inbox Properties.
  5. Next, click on the ‘Do not archive items in this folder’ >> OK.

By following these steps, you can effectively disable the Auto Archive feature in Outlook, preventing it from automatically archiving your emails.

Method 06: Repair Outlook Data Files

Corrupted data files can lead to various issues in Outlook, including emails not showing up. Use the built-in tool to repair Outlook data files:

  1. Keep in mind that, Outlook should be completely closed.
  2. Next, open the “Control Panel” and go to “Mail” > “Data Files.”
  3. After that, select the data file and click on “Open File Location.”
  4. Use the “ScanPST.exe” tool located in the Outlook installation folder to scan and repair the data file.

Cons of Using the Manual Methods

When dealing with the “Outlook not showing emails” error, using manual methods to resolve the issue has some potential drawbacks. Here are the cons of relying on manual solutions:

  • It requires technical knowledge. Thus, it is challenging for non-technical users to follow correctly.
  • Incorrect steps may lead to data loss or corruption, especially when dealing with PST files or account settings.
  • Some manual methods might not be effective for more complex or hidden issues. Hence, it needs more advanced solutions.
  • Moreover, the manual methods only address the symptoms and not the underlying cause, which can lead to recurring issues.
  • Along with that, the manual method can take considerable time, if the root cause is not immediately clear.

These drawbacks highlight why users might prefer automated tool for fixing Outlook errors, especially for those who are not technically inclined or need a quick resolution.

Method 07: Automated Solution to Repair Outlook Data File

The PST Repair Tool is a simple and efficient solution to repair your Outlook PST file and resolve the issue of “old emails not showing in Outlook”. You can add multiple PST files and recover them at once. Moreover, it allows data from encrypted and password-protected PST files to be retrieved. Along with that, you will get three different modes to recover the Outlook data file accordingly. Also, it is capable of resolving all types of Outlook errors such as Outlook not receiving emails. Apart from that, it provides a preview panel to confirm the selected PST file. There is no need to install Outlook to perform the task. Additionally, it is compatible with earlier and major versions of Windows. Now, perform the steps to retrieve the PST data:

A few Clicks to Repair the Damaged PST File

  1. First of all, launch and run the software on your system.
  2. Next, pick the damaged PST file to repair and choose the scanning mode accordingly.
  3. In the upcoming window, you can preview the selected PST file.
  4. After processing, tap on the Save button to keep the recovered PST file.
  5. Along with that, you can go for the in-built feature of the software.
  6. Lastly, tap on the OK button to complete the process successfully.

Conclusion

In conclusion, the issue of Outlook not showing emails can often resolved by following the given solutions outlined in this blog. Manually, you can clear the cache, check your internet connection, or adjust your email settings, each method addresses a specific potential cause. With the help of the recommended automated solution, you can restore your Outlook to full functionality. Moreover, it ensures that you don’t miss any important emails. If the problem persists, reach out to our tech support team for further assistance. Also, regular updates and maintenance can prevent similar issues in the future.

About The Author:

Mithilesh Tata is an Email Migration and Data Recovery Expert. He has a keen interest in Technology & Entrepreneurship. Also, he loves cricket, music, and books.

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