12 Working Tips to Fix Outlook Send and Receive Error

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  • Updated on August 30th, 2023

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Summary: In the following write-up, we will delve into the 12 practical tips that can assist you in resolving the Outlook Send and Receive Error. From checking your internet connection and updating Outlook to repairing the Outlook data file and disabling conflicting add-ins, these tips cover a range of potential solutions to address the problem comprehensively. Additionally, we will also include a professional PST Repair Tool, which is a direct solution to fix Outlook errors. Download Now   Purchase Now

Outlook is one of the most widely used email clients, which millions of individuals and organizations trust for efficient communication. However, like any software, Outlook is not immune to errors. One of the most common Outlook errors that users often encounter is the Send and Receive Error, which can disrupt the smooth functioning of their email workflow.

What is Outlook Send Receive Not Working Error

The Send and Receive Error in Outlook can manifest in various ways, such as messages getting stuck in the Outbox, failure to send or receive emails, or frequent interruptions during the synchronization process. These errors can be frustrating and can hinder productivity, especially for professionals who heavily rely on Outlook for their daily communication needs.

Fortunately, there are several effective troubleshooting methods to resolve Outlook’s Send and Receive Errors. In this article, we will present 12 working tips that can help you diagnose and fix the problem, enabling you to regain control over your email operations. These tips are tried and tested solutions recommended by experts and Outlook users who have successfully overcome similar challenges.

Best Solution to Fix Outlook Send and Receive Error

Whether you are using Outlook for personal or professional purposes, understanding how to troubleshoot and fix the Send and Receive errors is essential to ensure uninterrupted email communication. By following these tips, you can troubleshoot and resolve the issue swiftly, saving valuable time and minimizing frustration.

Now, let’s explore these 12 working tips to fix the Outlook Send and Receive Error and get your email workflow back on track.

Method 1: Check the Internet Connection

To access the internet, please open your web browser and navigate to any website or perform a Google search. If you encounter any difficulties or do not see any results, it is advisable to first check the connection of your Ethernet cable. Ensure that it is securely plugged in, and if necessary, try disconnecting and reconnecting it.

If you are using Wi-Fi, you can attempt to reconnect to your network. In case the issue persists, restarting your router might help resolve any connectivity problems you are experiencing. To verify your network settings and troubleshoot any potential issues, follow these steps:

  1. Click on the Start button.
  2. Go to Settings.
  3. Select Network & Internet.
  4. Access the Status section to examine your settings.
  5. Utilize the Network troubleshooter tool to diagnose and rectify any connectivity problems you encounter.

Method 2: Verify Your Email Account Setting

To access your Outlook settings, follow these steps:

  1. Open Outlook.
  2. Go to the File menu.
  3. Select Info, then click on Account Settings.
  4. From the dropdown menu, choose Account Settings again.
  5. In the Email tab, locate the email profile you wish to modify and click on Change.

Ensure that the basic email settings are accurate. Take a moment to verify that all the necessary information is correct. If needed, you can re-enter the account details and settings. Please refrain from closing Outlook at this time and proceed to the next tip.

Method 3: Disable Windows Firewall

To access the network settings, please follow these steps:

  1. Open the Control Panel.
  2. Click on Network Connections.
  3. Locate the network connection that you are currently using and right-click on it.
  4. Select Properties from the context menu that appears.
  5. In the Properties window, navigate to the Security tab.
  6. Disable the Firewall by unchecking the appropriate option.
  7. After resolving the issue and ensuring your inbox is up to date, remember to re-enable the Windows Firewall.

Remember, it is essential to exercise caution when modifying firewall settings, and it is recommended to enable the Windows Firewall again to maintain the security of your system.

Method 4: Check for Distrustful Emails

The Send/Receive error in Outlook can sometimes be triggered by suspicious emails that have landed in your inbox. Removing these suspicious spam emails may resolve the issue and allow you to send and receive emails without any problems. If clearing out the suspicious emails doesn’t resolve the Outlook Send/Receive error 0x80040610, you can try the following method.

Method 5: Clear Outbox and Adjust Server Time-out Settings

By default, Outlook has a server time-out duration of 1 minute. However, when attempting to send emails containing large attachments, this default time-out may not be sufficient. Consequently, the emails get stuck in the outbox, leading to an Outlook send-receive error. To resolve this issue, it is recommended to clear the outbox and extend the server timeout duration.

  1. Launch Outlook and click on the File tab.
  2. In the File menu, select Account Settings.
  3. From the dropdown menu, choose Account Settings again.
  4. In the Account Settings window, select the email account you want to modify and click on Change.
  5. A new window will appear. Click on More Settings.
  6. In the More Settings window, navigate to the Advanced tab.
  7. Within the Advanced settings, locate the Server Timeouts slider.
  8. Adjust the slider to increase the server timeouts according to your specific requirements.

Method 6: Repair Outlook PST File (Recommended)

PST Repair Tool is one of the best utilities that allows you to repair and recover damaged and corrupt PST files. It has three different modes to scan PST files and fix them on the basis of their corruption level. Moreover, it has an easy to use GUI, which helps users to have a smooth and straightforward guide.

Step-by-Step Guide to Repair Outlook PST File

  1. Download and Run the PST Repair Tool on your local system.
  2. Click Open and browse the Outlook PST file you want to recover.
  3. Choose the Recovery mode as per your requirement and click Ok to start the scanning process.
  4. In the Folder list, select the folder you require to restore and click Save.
  5. Select EML/DBX/MSG/PST/MBOX or others as your saving format.
  6. Use the other features provided by the software.
  7. Click Ok to start the recovery process of send and receive error.

The above solution is one of the most preferred methods to fix Outlook send and receive error by IT professionals and geeks.

Method 7: Check the Server Outgoing Server Setting

Once you have reviewed the basic email settings, proceed to click on “More Settings.” This action will open the Internet E-mail Settings window. Within this window, navigate to the Outgoing Server tab and verify the following information:

Ensure that the option “My outgoing server (SMTP) requires authentication” is checked.

Select the option “Use the same settings as my incoming mail server.”

Please keep the Internet E-mail Settings window open and proceed to the next tip without closing it.

Method 8: Delete Messages Stuck in Outbox

If there are any unsent messages in your Outbox that got stuck, then you should delete those emails. By doing so, you will have a smooth and clear outbox that does not create any problems.

Method 9: Ensure that Your Email Profile Works Correctly

To ensure the proper functioning of your existing email profile on Outlook, it is recommended to create a new email profile. Once the new profile is set up, you can test its functionality by sending and receiving emails. If you no longer encounter any issues such as Outlook 2016 send/receive errors or Outlook 365 send/receive errors, you can proceed to make the newly created account your default profile.

Method 10: Start Outlook in safe mode

To start Outlook in safe mode, please follow these steps:

  1. Click on the search bar in your operating system.
  2. Type “Outlook.exe /safe” (without the quotes).
  3. Press the Enter key.

If you encounter a notification stating that your email profile is damaged or conflicting third-party applications/add-ins are installed, you will need to create a new email profile.

Method 11: Run the MAPI Repair Tool

If you encounter a damaged or corrupt Mapi32.dll file, it may result in an error message when attempting to send or receive messages in Outlook. The error message you may receive is as follows:

“Sending and Receiving reported error (0x8007000E): Out of memory or system resources. Close some windows or programs and try again.”

To resolve this issue, you can utilize the MAPI repair tool, which is called Fixmapi.exe. You can find it in one of the following folders:

C:\Winnt\System32

C:\Windows\System32

By running the Fixmapi.exe tool, you can repair the Mapi32.dll file and potentially resolve the error message you encountered in Outlook.

Method 12: Disable Antivirus

When the antivirus tool isn’t Outlook aware, it may conflict with the Outlook client and cause issues, such as send/receive errors. To verify whether your antivirus is the root cause behind the Outlook send/receive error, disable it temporarily. Then open Outlook. If you still encounter send and receive errors in Outlook, proceed to the next step.

Conclusion

Through the above write-up, we have described the 12 different procedures that can resolve Outlook send and receive errors. You can choose any of the above solutions as per your requirements. However, the manual methods are quite lengthy, complicated and you have to have the technical expertise to operate these methods. Therefore, we have described a professional approach that can solve all your problems at once.

About The Author:

Suman Rawat is a technical content writer and expert in the fields of email migration, data recovery, and email backup. Her passion for helping people has led her to resolve many user queries related to data conversion and cloud backup.

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