Is Your Outlook Not Receiving Emails? Get Verified Solutions

Summary: Outlook is a popular email client used by millions around the world for personal and professional communication. However, like any software, it can run into issues, one of the most common being not receiving emails. If you’re facing this problem, don’t worry. Here are some verified solutions to help you figure out the problem and resolve the issue. Sometimes, “Outlook not receiving emails” occurs due to corrupt PST files. Thus, we also recommend the direct solution PST Repair Tool to accomplish the task. Download Now   Purchase Now

How to Fix the Error “not getting emails on Outlook”

There are several ways to overcome the issue of “mail not received in Outlook”. Below, we mention them one by one separately. Just go through the solutions to accomplish the task, including manual and reliable.

Method 01: Check Your Internet Connection

Before moving into the more complex approach, you should check your internet connection is stable. A weak or disconnected network can stop Outlook from receiving emails. When you try a web page, confirm your connection first.

Method 02: Check Your Junk Email Folder

Sometimes, appropriate emails are mistakenly marked as spam and sent to the Junk Email folder. Check this folder to see if the missing emails are there. If you find them, right-click on the email and select “Mark as not junk.”

Method 03: Verify Your Email Account Settings

Incorrect email account settings can prevent Outlook from receiving emails. So, individuals should double-check their account settings once:

1. First, open Outlook and go to File >> Account Settings >> Account Settings.
2. After that, select your email account and click “Change.”
3. Now, verify that your incoming and outgoing server settings are correct.
4. Direct to your email provider’s support page for the correct settings.

Method 04: Check Your Email Rules

Rules in Outlook can automatically move, delete, or flag emails based on certain criteria. If you’ve set up rules, they may be affecting your incoming emails:

1. Primarily, go to File >> Manage Rules & Alerts.
2. Review your rules to confirm they are not inadvertently filtering out your emails.

Method 05: Clear Your Inbox

A full inbox can prevent new emails from arriving. Outlook has a storage limit depending on the email service you’re using. Clear out old emails or move them to another folder to free up space.

Method 06: Disable Add-Ins

Outlook add-ins can sometimes interfere with email reception. Try disabling them to see if the problem resolves:

1. Go to File >> Options >> Add-Ins.
2. At the bottom of the window, set the “Manage” dropdown to “COM Add-ins” and click “Go.”
3. Next, uncheck all add-ins and click “OK.”
4. At the end, restart Outlook and check if you can receive emails.
5. If so, reenable add-ins one by one to identify the error.

Method 07: Update Outlook

Using an outdated version of Outlook can lead to compatibility issues. Ensure you are using the latest version:

1. Open Outlook and navigate to File >> Office Account >> Update Options >> Update Now.

Method 08: Check Your Antivirus and Firewall

Occasionally, antivirus software or firewall settings can block incoming emails. Temporarily disable your antivirus and firewall to see if this resolves the issue. If it does, configure your antivirus or firewall to allow Outlook.

Method 09: Repair Your Outlook Data File

Corrupt Outlook data files (PST or OST) can prevent email reception. Use the built-in repair tool to fix them:

1. First of all, completely close your Outlook application.
2. Thereafter, search for “Scanpst.exe” on your computer.
3. Open the tool and follow the instructions to repair Outlook data files.

Method 10: Automated Solution to Fix “Outlook not receiving emails” Error

The PST Repair Tool is a quick and simple solution to repair the Outlook Data File and overcome the issue of “no emails coming through Outlook”. It allows you to recover data from encrypted and password-protected PST files. In Microsoft Outlook, set up the hierarchy starts without the top of the personal folder. You can add the PST file directly to the installed version of MS Outlook. Also, it shows the recovered PST data, including the contents of the emails, and the attachments, in the preview panel. Along with that, users can handle PST file alignment issues by using this utility. You can utilize the Load & Save option to save the snapshots to your PC and skip the scanning process. Moreover, it can fix PST files without using scanpst or other programs, such as Microsoft Outlook. Additionally, if you are facing other errors like Outlook not archiving, you can use this tool to repair your PST file. All versions of Windows, including Windows 11, are supported by this software.

Simple Steps to Fix Damaged PST File

1. First of all, launch and run the given software on your system.
2. After that, tap on Open to browse the desired PST file >> Next.
3. Now, you can preview the tree-structured format of the selected PST data.
4. Click OK to initiate the scanning procedure after selecting Recovery mode.
5. Next, choose the folder you wish to restore from the list and click the Save button.
6. Also, you can include the additional functions that the software offers.
7. In the last stage, click OK to begin the mailbox data recovery process.

Conclusion

Outlook not receiving emails is seriously frustrating. However, after going through the complete blog, you can usually identify and resolve the issue. From checking your internet connection to repairing your data files, these solutions cover a range of common problems. If you’re still having trouble, then you can proceed with the quick and reliable solution to recover the damaged Outlook PST file. Sometimes a damaged PST file can also be the reason for “not getting emails on Outlook”. You can utilize this utility as a direct solution to overcome the issue of “Outlook mail is not receiving”. Moreover, you will get a free trial of 50 emails for a better understanding of this utility.